Starting on October 10, 2022, all Legacy license re-activation requests are contingent to having a re-activation order placed before contacting tech support.
This ONLY applies to VUE (all versions from xStream to Esprit) and PlantFactory (all versions from Producer to Exporter) from generations 2016 and below.
This does not apply to current subscription, annual or multiyear licenses - which receive free and unlimited technical support.
You need to order as many activation tokens as licenses you need to re-activate.
One activation token will be valid for one activation request for one license, for one given system (i.e. one Installation code).
